Privacy Policy

Last Updated: February 3, 2025

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At Post Apocalypse Counselling Centre (PACC), we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and engage in online therapy services.

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1. Information We Collect

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We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number.

• Client Intake Forms & Therapy Records: Information provided during therapy sessions (confidential and securely stored).

• Technical Information: IP address, browser type, and usage data (for website optimization).

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2. How We Use Your Information

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Your personal information is used for the following purposes:

• To provide online therapy services.

• To communicate with you regarding appointments and service updates.

• To comply with legal and ethical requirements as a Registered Psychotherapist in Ontario (CRPO guidelines).

• To improve website functionality and user experience.

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3. Confidentiality & Security

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• All client information is stored securely and is only accessible by the therapist.

• We comply with PHIPA (Ontario’s Personal Health Information Protection Act) and PIPEDA (Canada’s Personal Information Protection and Electronic Documents Act).

• Online therapy is conducted through secure, encrypted video platforms that meet privacy regulations.

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4. Disclosure of Information

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We do not sell, rent, or share your information with third parties, except in the following cases:

• If required by law (e.g., court order or legal obligation).

• If there is a risk of serious harm to you or others (duty to report).

• If you provide explicit written consent to share your information.

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5. Your Rights & Choices

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• You have the right to access, correct, or request deletion of your personal information.

• You can withdraw consent for data collection at any time, except when required by law.

• To request access or changes to your records, contact contact@pacccanada.org.

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6. Cookies & Website Tracking

• This website may use cookies to enhance user experience. You can disable cookies in your browser settings.

• Google Analytics may be used to collect anonymous traffic data.

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7. Contact Information

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If you have any questions about this Privacy Policy, please contact:
📧 contact@pacccanada.org
📍 47 Trillium Way, Branford, ON N3R7T8

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